DePaul University College of Law > Student Resources > Student Affairs/Registrar > Complaint Policy

Student Complaint Policy

Any student having a concern that implicates the College of Law’s compliance with the ABA Accreditation Standards is encouraged to submit a complaint in writing to the associate dean for Student Affairs. When a formal written complaint has been received, the associate dean for Student Affairs shall investigate the complaint as soon as possible, but in no event later than 14 business days after the filing of the written complaint. The associate dean for Student Affairs shall attempt to resolve the complaint, if possible, within the 14 business day period.

If resolution is not possible, the associate dean for Student Affairs will refer the matter to the appropriate administrator, administrative body, or an administrative official designated by the dean or the dean's designee. If referral of the complaint is made as referenced above, the administrator, administrative body or dean's designee shall attempt to resolve the complaint as soon as possible, but in no event later than 30 business days after referral by the associate dean for Students Affairs.

Upon completing the investigation of the complaint, the College of Law shall communicate its findings and, if appropriate, its intended actions to the complainant. Within 10 days of being advised of any action the College of Law is taking to address the matter, the student may appeal that decision to the dean of the College of Law. The decision of the dean shall be final.